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ekohn's avatar
ekohn
Occasional Contributor
4 years ago

1pass ver 8 causing some safari hangs

I'm on safari 15.4 and every now and then when I go to a password box 1pass seems to freeze safari. I can't duplicate and its not happening every time. but when it does, it makes safari unusable fo...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Thank you for these reports, folks - and my apologies for the delay in response as well.

I'd be happy to connect you with some 1Password team members who can investigate this in-depth. We certainly want to make sure we understand why this is happening, offer you an immediate fix if possible, and that we get on-track to fix the issue if it needs a more systemic solution.

If you can send us a brief email at support+x@1Password.com, your message will make it to our browser extensions specialists. Please be sure to include a link to this discussion, so that 1) we know it's you and 2) we can start things off with the great information you've already provided.

I hope this gets things off to a productive start!