Forum Discussion
Former Member
3 years agoAfter installation of OS X Ventura, 1Password no longer allowed Touch ID access
In order to restore access, I first restarted the computer (MacBook Air 2019). I then checked in the System Settings to make sure that Touch ID was enabled. I then checked that it was enabled in 1Pas...
Hi dmbuil
It appears the extension is trying to connect to 1Password 7 for Mac. Could you please confirm which version of the 1Password desktop app you're using? Additionally it appears the correct NativeMessagingHosts folder may not exist on your system. Instructions for setting that up can be found here:
https://support.1password.com/could-not-connect/
Please let me know how it turns out.
Ben