1Password 8 + 1Password for Safari = very slow Safari

@jeffwhitfield

Have you talked with my colleagues in email support? The more data points we can gather the better our chances of finding a resolution. I am using it on a M1 and do not encounter trouble.So this is both a weird and interesting problem. Please email us using support@1password.com. Be sure to use the email address tied to the account in question and we'll be happy to gather some logs and hopefully find a resolution for you.

cc/ theengine

Was running v8.7 on a new M1 Pro MacBook Pro. Stupid slow with lots of websites that couldn't be autofilled. Went back to v7 and no problems. Hope they fix all this soon. :(

My issue is the same as axel_luedecke. The situation arises on first opening of Safari after boot up. With 1PW 7 the Safari window appeared "instantly". With 1PW8 there is a 4 second delay. After quitting Safari and reopening, without rebooting, it is almost instant, every so slightly slower than with 7. Browsing and extension opening shows no degradation.
I have a late 2013 mac, on the last of its versions of Catalina, but with an SSD fitted.
Hope this helps.

here I am talking about the main Safari window to appear in general. This was instant with 1P7. However, when hoovering over a login field to expect to see to open 1Password, there alsoi is a noticable lag beforethe 1P logo appears

@axel_luedecke To clarify, are you talking about the Safari window taking a longer time to appear when you try to open it? Or are you talking about the extension window taking a longer time to open when you try to unlock your account?

it is not so much the "speed of the browser", it is mainly the time to START the browser which is noticeable. Before, when starting Safari it was instantly opening (fraction of a second = instantly), NOW it takes 3 - 4 seconds before the window appears

Hey @axel_luedecke and theengine! I'm sorry for the issues you're both seeing. Just to check, are you measuring the speed of your browser with Speedometer?

I do want to note that we have an open issue regarding this for our developers to investigate, and I'm happy to add your posts here to it. In the meantime, one of our developers shared their thoughts on the matter https://www.reddit.com/r/1Password/comments/uqwuyo/discussion_why_does_1p8_extension_slow_down/i8todzn/?utm_source=reddit&utm_medium=web2x&context=3.

I hope that provides some context around what's happening. Let us know if you have any further questions!

ref: dev/core/core#9024

I have this issue too. Willing to help get it resolved if needed.

Got the same problem here. Since upgrade to 1Password 8 Safari start is quite slow, compared to 1PWD 7!
I'm using Safari 15.4 on macOS 11.6.5 (Big Sur) with iMac (3.4 Ghz Quad-Core i5, 2017). Using 1Password 8.7.0 and 1Password for Safari 2.3.3

Hi @richardbottiglieri, thank you for this report. I'm sorry to learn that you encountered this issue, and it's certainly not what we'd expect for typical performance.

I recognize that you have now rolled back to 1Password 7, but if you are open to trying 1Password for Safari again in the near future, we'd be happy to investigate any issues you may encounter. We're here to make sure the apps work properly for you, and that when something does go wrong, that the issue can be reported to our developers and promptly fixed.

Thanks again, and best regards from our team 👋