Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password 8 doesnt use same password as 7?

I loaded up 8 Beta, and since the app is running in the bar side by side I can launch both. 1Pass 7 log in password works but doesnt work in 8. I'm sure I'm using the correct password as I looking at...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
4 years ago

Hi stacecom - very sorry to hear you've encountered a sign-in problem. Would you be able to send us a quick email (with a link to this thread) at support@1Password.com? That way, we can do some more system-specific troubleshooting for you, figure out exactly what issue you may have encountered, and expedite your time to a solution. Thanks!