Forum Discussion

Dedicated Contributor

4 years ago

Big decision: 1P 8

Appreciating that everyone here is overworked and overtaxed by the new release (1P 8), deciding whether or not to stay with 1P is a big and important decision - for all us loyal users. So may I as...

betas

Former Member

3 years ago

@Joy_1P
I only got an auto reply from "1Password Business Support mailto:businesssupport@1password.com" without Support ID.

1P_Ben
1Password Team
4 years ago
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Thanks HFTobeason

Ben
HFTobeason
Frequent Contributor
4 years ago
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A reboot of my computer has - at least temporarily - solved the problem. When it next occurs, I'll run the diag report.
Nhat_Nguyen
1Password Team
4 years ago
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Hello @wunthyll,

I am sorry for the inconvenience. It seems like "1Password for Safari" has difficulty connecting with the 1Password app. In this case, please send 1Password logs and a diagnostics report from your computer to us via email here at your convenience, and I will be with you shortly.

You can follow the steps here to create a diagnostics report from your computer:

Open the 1Password app > Select 1Password in the menu bar > Preferences > Advanced > Send Diagnostics.

You can try the steps here to create 1Password's logs: https://support.1password.com/cs/extension-console-log/
Former Member
4 years ago
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Mine's been like that for the past 2 months at least. Both 7 and 8. Between 8 dropping features and being more user hostile and 7 just ceasing to function its getting really close to me dropping 1password.

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autofill addon don't show up in Firefox browser for pinnend tab till manual reload","id":"message:44065","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:44065","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:44065"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:44065"},"body@stripHtml({\"truncateLength\":200})":" In my Firefox profile I have multiple pinned tabs and other tab groups, which remain after closing the browser. \n\n When starting Firefox in the morning, I have to reload each pinnend tab manually to ...","body@stringLength":"651","rawBody":"

In my Firefox profile I have multiple pinned tabs and other tab groups, which remain after closing the browser.

\n\n

When starting Firefox in the morning, I have to reload each pinnend tab manually to get the 1password autofill addon showing up within the login screens.

\n\n

This is independent from if I started the 1Password Windows App before or not.

\n\n

1Password Version: 8.9.8
\nExtension Version: 2.3.8
\nOS Version: Windows 10
\nBrowser: Firefox Dev 108.0b9 64 Bit
\nReferrer: forum-search:Firefox pinnend tab

\n","kudosSumWeight":0,"postTime":"2022-12-01T22:56:26.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:44065_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":237},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

In my Firefox profile I have multiple pinned tabs and other tab groups, which remain after closing the browser.

\n\n

When starting Firefox in the morning, I have to reload each pinnend tab manually to get the 1password autofill addon showing up within the login screens.

\n\n

This is independent from if I started the 1Password Windows App before or not.

\n\n

1Password Version: 8.9.8
\nExtension Version: 2.3.8
\nOS Version: Windows 10
\nBrowser: Firefox Dev 108.0b9 64 Bit
\nReferrer: forum-search:https://1password.community/search?Search=Firefox%20pinnend%20tab

"},"Conversation:conversation:44065":{"__typename":"Conversation","id":"conversation:44065","solved":false,"topic":{"__ref":"ForumTopicMessage:message:44065"},"lastPostingActivityTime":"2022-12-22T03:38:23.000-08:00","lastPostTime":"2022-12-22T03:38:23.000-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:44065":{"__typename":"ModerationData","id":"moderation_data:44065","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:44065_1":{"__typename":"Revision","id":"revision:44065_1","lastEditTime":"2022-12-01T22:56:26.000-08:00"},"ForumReplyMessage:message:44069":{"__typename":"ForumReplyMessage","id":"message:44069","conversation":{"__ref":"Conversation:conversation:44065"},"author":{"__ref":"User:user:-1"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:44065/message:44069","revisionNum":1,"uid":44069,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: 1Password autofill addon don't show up in Firefox browser for pinnend tab till manual reload","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:44069"},"parent":{"__ref":"ForumTopicMessage:message:44065"},"body":"

@Joy_1P
\nI only got an auto reply from \"1Password Business Support mailto:businesssupport@1password.com\" without Support ID.

","body@stringLength":"137","rawBody":"

@Joy_1P
\nI only got an auto reply from \"1Password Business Support businesssupport@1password.com\" without Support ID.

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