1Password autofill stopped working in Chrome for Android

1P_Dave​ I am having the same problem since like 2 Weeks. As I left my previous company, which had a business acount, I now need to make a family subscription. I will not do that, if autofill is not working in Android.

I have tried the steps you're suggested, it still does not work. The autofill suggestion is flashing briefly below the field, but disappears again rightaway.

I have sent the Diagnostics Report to the support Email Address. The Support Ticket ID is MMB-81224-528.

Pleeease fix this, it is completely useless like this.

It also stopped working on the phone of my wife, which is also an Android..

Thanks
Jan

Hi, 

I am experiencing similar issues:

Samsung Galaxy S20
Android 13

Tried some things with setting flags, enabling/disabling Google autofill, but none worked reliably or even at all.

Having differences between using it in Chrome browser directly and in the "browser" appearing when using the google-search widget. 

Sometimes it also provides the correct credentials in the bar above the keyboard, but when clicking on it nothing happens, except that the menu bar disappears. Sometimes (eg on steampowered.com), it fills only the password box, bot not the username.

All in all very unsatisfying. B**den worked much better in that regards

I'm seeing the same problem

• Pixel 8 pro
• Android 16
• Chrome Version 137.0.7151.115
• 1password Version 8.10.83

If I set the 1password autofill to "below the fields that relate to" the prompt will flash up briefly. Repeatedly selecting and deselecting the field will eventually get it to stick around. Then the autofill works correctly.

Using the "above supported keyboards" option does not work 90% of the time. Sometimes repeatedly selecting and deselecting a field will get it to show.

bpenguin​ and MarmaladeOne​ 

I'm sorry that you're both also running a similar issue. Can you both try the following: 

1. Open and unlock the 1Password app.
2. Tap the account/collection icon on the top right.
3. Tap Settings > Autofill.
4. Tap Display autofill prompts then tap Below the fields they relate to.
5. Open your device settings, then tap Apps > 1Password > Force Stop.
6. Reopen the 1Password for Android app

Do autofill suggestions or the Open 1Password button appear below the log-in fields for websites after you try these steps?

-Dave

#38066

Same here, I've noticed both of the issues in the original post. Autofill has stopped working in Chrome, and before that, I noticed that autofill would sometimes not work unless I first launched 1Password and signed in again.

When autofilling, sometimes the login items appear, but tapping on them doesn't do anything. Other times, the login items don't appear at all. This is true when the items appear in the keyboard suggestions and also when they appear below the input fields.

To fix the autofill issue, I tried switching autofill on and off again in Android and in Chrome. I tried switching to autofill below fields, in case Gboard was the issue. None of these things have helped.

Autofill has always been a little unreliable, but now it seems completely broken.

• Google Pixel 7 (Android 15)
• Google Chrome (version 137.0.7151.72)
• Gboard keyboard (version 15.3.10.745389837-release-arm64-v8a
  com.google.android.inputmethod.latin)
• 1Password for Android (version 8.10.78)

I checked and suggestion strip is, and has been, enabled on my keyboard. 

Having the same issue on Samsung Galaxy S23+, Chrome 137.0.7151.72, Android 15. Additionally, when I click auto fill, it does sometimes bring up the 1password prompt in the suggestion bar but, when pressed, does nothing.

I've identified the root cause of my 1Password autofill issues with both Chrome browser and native Android apps.

1Password integrates with Android's keyboard "Suggestion Strip" (found in Text Correction settings) to display relevant login items for the current app or browser page. If this feature is disabled or not functioning properly, 1Password's autofill suggestions won't appear.

For anyone experiencing similar autofill problems, check that your keyboard's suggestion strip is enabled in your Text Correction settings - this appears to be the integration point 1Password relies on for Android autofill functionality.

For Google Pixel users: when your keyboard is activated, press the cog or long press "," and select, then select "Text Correction", Enable "Show suggestion strip".

IMHO, the "Suggestion strip" isn't an ideal technical solution for a paid application. While it's admittedly a clever workaround, it feels more like a hack than a properly engineered feature.

What's concerning is that it seems the development team didn't consider users who prefer not to rely on automated keyboard assistance. For those of us who find auto-correct intrusive enough, auto-suggest just compounds the frustration by trying to do our thinking for us.

More importantly, this approach still doesn't address the core issue - the removal of the original dropdown suggestion list that many users depended on. We're essentially getting a band-aid solution instead of restoring functionality that worked well.

As someone with a software development background, I have to say this implementation is disappointing. It feels like a quick fix rather than the thoughtful product decision a paid application deserves.

Regards.

First suggestion from support was:

1. Open your Chrome browser
2. Tap the three dots in the top right, then tap "Settings > Autofill Options"
3. Tap "Autofill using Google", then tap "Restart Chrome" in the popup that appears
4. Open a website you were previously having filling issues and test it there

Worked for one attempt, then went back to being non-functional straight after. 

Second suggestion was:

1. Open and unlock the 1Password for Android app
2. Tap the account/collection icon in the top right
3. Tap Settings > Security
4. Tap Lock mobile app on exit then select a longer time such as 15 minutes
5. Toggle Lock mobile app when device locks off

Had no effect whats so ever. 

If Google has changed how their mobile OS allows for third party apps to autofill on their browser and native apps, then I hope they haven't locked them out or at least provided documentation on how to update 1password to reflect the changes. 

This behaviour has slowly started to appear over the last month or so. Therefore I'm going give this another month to be resolved and if it persists I will be investigating alternatives and requesting a partial refund. Switching between apps to login is not nice experience and definitely not what I paid for. 

(Sidenote: I have an old Pixel 4 I'm gonna test on)

Same with me. I have set 1P as preferred autofill in android settings and using the Google chrome settings for third party autofill and yet it doesn't work.

Chrome 136 Stable
1Password 8.10.80-22 Beta