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cwisniewski
New Contributor
3 years ago

1Password browser extension in Safari Technical Preview will not unlock, though it works elsewhere

For some time now (I think since 2.4.1), on my 2019 Intel iMac , I can no longer get 1Password Safari Extension to unlock from within Safari Technology Preview. When I click the 1Password icon within...
browser extension
cwisniewski's avatar
cwisniewski
New Contributor
3 years ago

A day later and still no response, but coincidentally a newer version of 1Password for Safari was released in the last day, so I installed that --- so now running 2.5.1 -- but there is not much different happening. The release notes for this new update refer to now-fixed problems with the extension unexpectedly locking itself. So I was hopeful that updating the extension would fix my issue. The one small difference that I notice is that, now, when I launch the browser, the 1Password iconic the browser's toolbar initially shows itself in unlocked state (no lock symbol on 1Password icon in browser's toolbar). Soon enough, though, and faster than I can click on it, the lock icon is rendered on the toolbar button. Today, even after successfully updating to version 2.5.1, I uninstalled the extension and then reinstalled it. Unfortunately, no change in behavior: it's still un-openable on Safari Technical Preview but works fine on standard Safari.

I would sure appreciate some thoughts

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browser extension in Safari Technical Preview will not unlock, though it works elsewhere","id":"message:45355","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:6046"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:45355"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:45355"},"body@stripHtml({\"truncateLength\":200})":" For some time now (I think since 2.4.1), on my 2019 Intel iMac , I can no longer get 1Password Safari Extension to unlock from within Safari Technology Preview. When I click the 1Password icon within...","body@stringLength":"1597","rawBody":"

For some time now (I think since 2.4.1), on my 2019 Intel iMac , I can no longer get 1Password Safari Extension to unlock from within Safari Technology Preview. When I click the 1Password icon within that browser's toolbar (which shows lock symbol as part of the 1Password toolbar icon), the traditional locked panel shows up. When I click on the one and only button on the panel (\"Open 1Password\") nothing happens. Within MacOS's settings I've set Safari Technology Preview to be my default web browser, and it is up-to-date (as of this writing \"Release 161 (Safari 16.4, WebKit 18615.1.17.6).\" The 1Password Extension opens without any trouble on Safari and Mozilla Firefox and the helper app in the Mac's menu bar works as expected. I have tried quitting the browser and 1Password. Neither of those steps work. I have tried rebooting the computer. That hasn't helped. I have tried disabling and re-enabling the browser extension within STP's settings. Frustratingly, nothing I have tried so far (short of uninstalling and re-installing 1password itself -- who would want to do that?) has worked.

\n\n

Any thoughts on how I can get around this problem? As you might imagine, the value of 1Password is significantly reduced if its integration in my primary browser won't work.

\n\n
\n\n

1Password Version: 8.9.12 (80912010)
\nExtension Version: 2.4.1
\nOS Version: macOS 13.1 (22C65)
\nBrowser:_ Safari Technology Preview
\nReferrer: forum-search:Safari Technology Preview 2.4.1

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For some time now (I think since 2.4.1), on my 2019 Intel iMac , I can no longer get 1Password Safari Extension to unlock from within Safari Technology Preview. When I click the 1Password icon within that browser's toolbar (which shows lock symbol as part of the 1Password toolbar icon), the traditional locked panel shows up. When I click on the one and only button on the panel (\"Open 1Password\") nothing happens. Within MacOS's settings I've set Safari Technology Preview to be my default web browser, and it is up-to-date (as of this writing \"Release 161 (Safari 16.4, WebKit 18615.1.17.6).\" The 1Password Extension opens without any trouble on Safari and Mozilla Firefox and the helper app in the Mac's menu bar works as expected. I have tried quitting the browser and 1Password. Neither of those steps work. I have tried rebooting the computer. That hasn't helped. I have tried disabling and re-enabling the browser extension within STP's settings. Frustratingly, nothing I have tried so far (short of uninstalling and re-installing 1password itself -- who would want to do that?) has worked.

\n\n

Any thoughts on how I can get around this problem? As you might imagine, the value of 1Password is significantly reduced if its integration in my primary browser won't work.

\n\n
\n\n

1Password Version: 8.9.12 (80912010)
\nExtension Version: 2.4.1
\nOS Version: macOS 13.1 (22C65)
\nBrowser:_ Safari Technology Preview
\nReferrer: forum-search:https://1password.community/search?Search=Safari%20Technology%20Preview%202.4.1

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A day later and still no response, but coincidentally a newer version of 1Password for Safari was released in the last day, so I installed that --- so now running 2.5.1 -- but there is not much different happening. The release notes for this new update refer to now-fixed problems with the extension unexpectedly locking itself. So I was hopeful that updating the extension would fix my issue. The one small difference that I notice is that, now, when I launch the browser, the 1Password iconic the browser's toolbar initially shows itself in unlocked state (no lock symbol on 1Password icon in browser's toolbar). Soon enough, though, and faster than I can click on it, the lock icon is rendered on the toolbar button. Today, even after successfully updating to version 2.5.1, I uninstalled the extension and then reinstalled it. Unfortunately, no change in behavior: it's still un-openable on Safari Technical Preview but works fine on standard Safari.

\n\n

I would sure appreciate some thoughts

","body@stringLength":"1007","rawBody":"

A day later and still no response, but coincidentally a newer version of 1Password for Safari was released in the last day, so I installed that --- so now running 2.5.1 -- but there is not much different happening. The release notes for this new update refer to now-fixed problems with the extension unexpectedly locking itself. So I was hopeful that updating the extension would fix my issue. The one small difference that I notice is that, now, when I launch the browser, the 1Password iconic the browser's toolbar initially shows itself in unlocked state (no lock symbol on 1Password icon in browser's toolbar). Soon enough, though, and faster than I can click on it, the lock icon is rendered on the toolbar button. Today, even after successfully updating to version 2.5.1, I uninstalled the extension and then reinstalled it. Unfortunately, no change in behavior: it's still un-openable on Safari Technical Preview but works fine on standard Safari.

\n\n

I would sure appreciate some thoughts

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