Forum Discussion

cwisniewski's avatar
cwisniewski
New Contributor
3 years ago

1Password browser extension in Safari Technical Preview will not unlock, though it works elsewhere

For some time now (I think since 2.4.1), on my 2019 Intel iMac , I can no longer get 1Password Safari Extension to unlock from within Safari Technology Preview. When I click the 1Password icon within...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey cwisniewski, @Skyweir,

I'm so sorry that you had not yet received a response.

I think it would be useful if we could take a closer look at some logs and what may be going wrong here. I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!