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Dedicated Contributor

9 months ago

Solved

1Password Browser extension no longer connects to desktop App

I have brought this up on the main community as well. But I've noticed over the last few days that the browser extension can only be unlocked with the Master Password and even shows an error that it ...

browser extension

TataruTaru
9 months ago
Turns out the issue was with Nightly, I reinstalled production and the issue was fixed.

TataruTaru

Dedicated Contributor

9 months ago

Turns out the issue was with Nightly, I reinstalled production and the issue was fixed.

1P_Blake
Community Manager
9 months ago
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I’m sorry you ran into this over the weekend, TataruTaru! While Nightly builds are designed to catch potential issues before they reach production, they can sometimes come with unexpected bugs like this one.

That said, we truly appreciate you using Nightly and helping us identify and address these problems. Your feedback is invaluable and helps make 1Password better for everyone. 💙

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Browser extension no longer connects to desktop App","id":"message:638","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:638","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:51"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:638"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:638"},"body@stripHtml({\"truncateLength\":200})":" I have brought this up on the main community as well. But I've noticed over the last few days that the browser extension can only be unlocked with the Master Password and even shows an error that it ...","body@stringLength":"380","rawBody":"

Curious what changed in the last few days to cause this, I will attempt to re-install the desktop app to see if it resolves anything.

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Curious what changed in the last few days to cause this, I will attempt to re-install the desktop app to see if it resolves anything.

"},"Conversation:conversation:638":{"__typename":"Conversation","id":"conversation:638","solved":true,"topic":{"__ref":"ForumTopicMessage:message:638"},"lastPostingActivityTime":"2024-11-18T11:48:27.219-08:00","lastPostTime":"2024-11-18T11:48:27.219-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:638":{"__typename":"ModerationData","id":"moderation_data:638","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:638_1":{"__typename":"Revision","id":"revision:638_1","lastEditTime":"2024-11-16T14:13:20.721-08:00"},"AcceptedSolutionMessage:message:639":{"__typename":"AcceptedSolutionMessage","id":"message:639","conversation":{"__ref":"Conversation:conversation:638"},"author":{"__ref":"User:user:51"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:638/message:639","revisionNum":1,"uid":639,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"parent":{"__ref":"ForumTopicMessage:message:638"},"subject":"Re: 1Password Browser extension no longer connects to desktop App","moderationData":{"__ref":"ModerationData:moderation_data:639"},"body":"

Turns out the issue was with Nightly, I reinstalled production and the issue was fixed.

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Turns out the issue was with Nightly, I reinstalled production and the issue was fixed.

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I’m sorry you ran into this over the weekend, TataruTaru! While Nightly builds are designed to catch potential issues before they reach production, they can sometimes come with unexpected bugs like this one.

That said, we truly appreciate you using Nightly and helping us identify and address these problems. Your feedback is invaluable and helps make 1Password better for everyone. 💙

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