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Anonymous's avatar
Anonymous
4 years ago

1Password browser extension not auto filling for some websites in Chrome

I use a few websites which no longer work with 1Passwords's auto-fill in Chrome. - Okta i.e. https://xxxx.okta.com/login/login.htm - AWS Console login i.e. https://signin.aws.amazon.com/signin ...
browser extension
Anonymous's avatar
Anonymous
4 years ago

@Ultranaut Thanks for letting me know. I'll share that with our developers. For now, I would recommend copying/pasting or clicking/dragging your credentials from the extension or the app to the site (if you're using Chrome). I also recommend using 1Password in Firefox, if you've not run into any issues there.

As for the filling on https://xxxx.okta.com/login/login.htm, we have not had a report about that yet. Are you able to share a screenshot of what you see on there? Are you also able to collect some details from the page for us?

Here is how to collect the page details:

  1. Navigate to the sign-in form on the site.
  2. Right-click the 1Password icon in your browser toolbar.
  3. Click Help and choose Collect Page Structure.
  4. 1Password will save a .json file to your "Downloads" folder.
  5. Copy the contents of the .json file to your next reply.

If you're unable to copy the contents of that file, you can email it to us at mailto:support+forum@1Password.com. With your email please include:

  • A link to this thread: https://1password.community/discussion/127236/1password-browser-extension-not-auto-filling-for-some-websites-in-chrome#latest
  • Your forum username: Ultranaut

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!