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Former Member's avatar
Former Member
3 years ago

1Password can't verify the identify of your web browser

After updating Google Chrome to the latest version (105), I'm having the exact same issue (again) on my Mac as I had last time - https://1password.community/discussion/117832/1password-browser-extension-for-edge-not-working-on-mac#latest. That issue was with Microsoft Edge, this time it is with Google Chrome. And quite honestly, it is getting a little frustrating having to deal with this error all the time.

The solution, in that case, was to copy-paste the JSON file from Google Chrome's NativeMessagingHosts folder to that of Edge. What do I do now, since the issue is with Chrome itself?

1Password Version: 7.9.2
Extension Version: 4.7.5.90
OS Version: macOS 11.6.8
Browser:_ Chrome

browser extension

3 Replies

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  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    @manishgiri

    I can see you're using the classic extension (where the name includes "desktop app required"). I'd suggest moving to the modern extension for Chrome, which you can find here:

    1Password – Password Manager - Chrome Web Store

    Make sure you remove the classic extension afterwards, so that you only have the extension named "1Password – Password Manager" in Chrome.

    As far as 1Password 8 goes, it uses that same modern extension, so when it's working properly with 1Password 7, it'll work just the same with 1Password 8. Let me know how you get on.

  • Former Member's avatar
    Former Member
    3 years ago

    Hello GreyM1P

    Thank You for responding. I updated 1Password 7 to 7.9.6, but the browser extension still does nothing. Clicking on it just brings up this menu (instead of bringing up the app) -

    Is there something else I can try?

    And yes, I do have a 1Password membership, and in fact, I also tried 1Password 8 in the past. I had to stop using it because with version 8 (and the browser extension that is compatible with v8), I could no longer get passwords saved in my browser by default, more details are available here in my post - https://1password.community/discussion/125268/1password-extension-not-working-in-any-browser-after-1password-8-update#latest

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi @manishgiri

    It sounds like 1Password might be due an update. My guess would be that you're using 1Password 7.9.2 or older, because 7.9.3 included the new signature for Chrome so that the extension can work as intended.

    The last version of 1Password 7 was 7.9.6, so make sure you're using that, and see if that helps.

    ☞ How to keep 1Password up to date

    If you have a 1Password membership, I'd recommend upgrading to 1Password 8: Upgrade to 1Password 8 for Mac for ongoing support, now that 1Password 7 is discontinued.

    Please let me know if you have any questions, or would like any further help. :)

    — Grey