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Former Member
4 years ago

"1Password can't verify the identity of your web browser"

On macOS 12.3, I'm now seeing that my desktop 1Password (7.9.2) can't verify the chrome browser extension (2.3.0). When I go to "Troubleshooting->Restart 1password Extension Helper" I get: "1Passwo...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hey @vancleve:

Great question! Are you running into this with Google Chrome? Google recently changed the code signing certificate for Chrome, which resulted in 1Password 7 requiring an update to recognize this new certificate. Does updating 1Password to the current latest version (7.9.3) improve your state of play? How to keep 1Password up to date

Let me know!

Jack

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can't verify the identity of your web browser\"","id":"message:116483","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:116483","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:116483"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:116483"},"body@stripHtml({\"truncateLength\":200})":" On macOS 12.3, I'm now seeing that my desktop 1Password (7.9.2) can't verify the chrome browser extension (2.3.0). When I go to \"Troubleshooting->Restart 1password Extension Helper\" I get: \n\"1Passwo...","body@stringLength":"482","rawBody":"

On macOS 12.3, I'm now seeing that my desktop 1Password (7.9.2) can't verify the chrome browser extension (2.3.0). When I go to \"Troubleshooting->Restart 1password Extension Helper\" I get:
\n\"1Password can't verify the identity of your web browser\"
\nand unlocking the 1password app won't unlock the browser extension.

\n\n

thoughts?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 2.3.0
\nOS Version: macOS 12.3

\n","kudosSumWeight":0,"postTime":"2022-03-22T11:36:19.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:116483_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":422},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

On macOS 12.3, I'm now seeing that my desktop 1Password (7.9.2) can't verify the chrome browser extension (2.3.0). When I go to \"Troubleshooting->Restart 1password Extension Helper\" I get:
\n\"1Password can't verify the identity of your web browser\"
\nand unlocking the 1password app won't unlock the browser extension.

\n\n

thoughts?

\n\n
\n\n

1Password Version: 7.9.2
\nExtension Version: 2.3.0
\nOS Version: macOS 12.3

"},"Conversation:conversation:116483":{"__typename":"Conversation","id":"conversation:116483","solved":false,"topic":{"__ref":"ForumTopicMessage:message:116483"},"lastPostingActivityTime":"2022-03-28T20:07:12.000-07:00","lastPostTime":"2022-03-28T20:07:12.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:116483":{"__typename":"ModerationData","id":"moderation_data:116483","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:116483_1":{"__typename":"Revision","id":"revision:116483_1","lastEditTime":"2022-03-22T11:36:19.000-07:00"},"ForumReplyMessage:message:116484":{"__typename":"ForumReplyMessage","id":"message:116484","conversation":{"__ref":"Conversation:conversation:116483"},"author":{"__ref":"User:user:7975"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:116483/message:116484","revisionNum":1,"uid":116484,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: \"1Password can't verify the identity of your web browser\"","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:116484"},"parent":{"__ref":"ForumTopicMessage:message:116483"},"body":"

Hey @vancleve:

\n\n

Great question! Are you running into this with Google Chrome? Google recently changed the code signing certificate for Chrome, which resulted in 1Password 7 requiring an update to recognize this new certificate. Does updating 1Password to the current latest version (7.9.3) improve your state of play? How to keep 1Password up to date

\n\n

Let me know!

\n\n

Jack

","body@stringLength":"499","rawBody":"

Hey @vancleve:

\n\n

Great question! Are you running into this with Google Chrome? Google recently changed the code signing certificate for Chrome, which resulted in 1Password 7 requiring an update to recognize this new certificate. Does updating 1Password to the current latest version (7.9.3) improve your state of play? How to keep 1Password up to date

\n\n

Let me know!

\n\n

Jack

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