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Forum Discussion
Former Member
4 years ago1Password chrome extension keeps getting locked because an update is available
1Password chrome extension keeps locking out every few minutes due to this!
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Sometimes there is actually an update available for chrome (I use their canary channel so updates are very f...
Former Member
3 years agoThank you steph_giles !
I'm using a macbook pro and I have 1Password for Mac 8.9.13 (80913040) installed. I'm using Google Chrome Version 109.0.5414.87 and 1Password extension Version 2.5.1
When trying to use the extension in my chrome browser, I see a message that I need to update Chrome. Even though I've already updated Chrome and restarted Chrome to install the update. This happens whether I'm logged into the desktop app or not.
I use 1Password for personal passwords and have an account I use for work, and when this happens, I have to log into both separately every hour or so to use passwords and it becomes frustrating. It looks like I don't have the option to open the browser extension with my fingerprint since the update and I can't find how to turn that back on since I've updated it.
Here is the message I see when wanting to log into the browser extension: