Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password chrome extension keeps getting locked because an update is available

1Password chrome extension keeps locking out every few minutes due to this! — Sometimes there is actually an update available for chrome (I use their canary channel so updates are very f...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Thanks for getting back to me @jamesbull, the reason your password is required is because when this happens the connection between 1Password in your browser and your 1Password app is lost.

This shouldn't be happening frequently though and a simple restart should get things back on track. If this is proving to be really troublesome I'd be happy to take a look to see if there is a deeper issue.