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Forum Discussion
1Password Chrome extension stops working, requires reboot
Using 1Password Chrome extension on Windows 10 machine. Has worked as expected for at least a year. Recently (within past month, maybe within last week or two), it suddenly stops working without notice. It will work fine for a few hours, then suddenly stop. Closing and reopening the browser doesn't seem to help. The only solution is a complete system reboot. After the system reboot, it works fine again for a few hours and then stops for no reason I can determine.
Very frustrating. Please advise.
1Password Version: 7.9.830
Extension Version: 2.3.6
OS Version: Windows 10
Browser:_ Chrome
Referrer: forum-search:https://1password.community/search?Search=1Password%20Chrome%20extension%20stops%20working%2C%20requires%20reboot
1 Reply
Jack_P_1P1Password Team
Hey @concordian:
That definitely doesn't sound like the experience we want you to have. To take a closer look, I'd like you to collect a console log from your browser:
Save a console log for 1Password in your browser
Attach the console log to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/131247/1password-chrome-extension-stops-working-requires-reboot#latest
- Your forum username:
concordian
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
