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VT1P's avatar
VT1P
Frequent Contributor
4 years ago

1Password Classic Extension for Chrome has stopped working - Update - Now it's OK

I use the licensed version of 1Password 7 on my Mac. My 1Password Classic Extension for Chrome has stopped working. I removed it from Chrome, downloaded and reinstalled it, and it is still not work...
browser extension
Anonymous's avatar
Anonymous
4 years ago

Hey @jpdworkin, on March 15, Google released Chrome 99, which contained a new code signing certificate. Because of this change, 1Password 6 for Mac no longer works in Chrome 99 or later. Here's some more info on this: https://support.1password.com/kb/202203/

The last major update to 1Password 6 for Mac was almost 4 years ago, and as 1Password is a security product, we strongly recommend keeping it up to date. That's why our best recommendation is to upgrade to 1Password through a membership. With that you'd be able to use 1Password in Chrome again.

I know that you mentioned you're not interested in a subscription, but if you change your mind, please reach out to us directly at mailto:support+tradein@1password.com. After emailing in, you'll receive a reply from BitBot with a support ID that looks something like [#ABC-12345-678]. Post that here so we can locate your ticket and help further. Thanks!