Forum Discussion

netnothing's avatar
netnothing
Occasional Contributor
3 years ago

1Password doesn't autofill on the new Max.com domain

HBO Max just switched to use https://max.com and https://auth.max.com/ during a login. On my Mac using either Chrome or Safari, the 1PW extension doesn't autofill and can't autofill from the toolbar...
browser extension
1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
2 years ago

Hello dltacube, thanks for writing in. I've added you as an affected user to the known issue.

From what we can tell, this website uses some HTML elements called "Shadow DOM". Use of these elements allow one to keep the structure, style, and behaviour of certain sections on a webpage sort of 'hidden' from other sections.

Our development team is actively working on how to better handle this in the future. While we can't give an exact timeframe on a fix, any updates will be posted on our website if you are interested -> https://releases.1password.com/.

I hope that helps!

-Evon

ref: dev/core/core#22063