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Forum Discussion
1Password doesn't autofill on the new Max.com domain
HBO Max just switched to use https://max.com and https://auth.max.com/ during a login. On my Mac using either Chrome or Safari, the 1PW extension doesn't autofill and can't autofill from the toolbar...
1P_David
1Password Team
1Password TeamI'm sorry that you're continuing to experience this behaviour. I can assure you that the development team is still working on the issue and I appreciate your patience.
The Max login page appears to be using Shadow DOM elements as explained in https://1password.community/discussion/comment/706490/#Comment_706490. I can't speak to how Google's password manager is managing to handles this, but it currently impacts 1Password's ability to autofill on this particular page. Our development team is working on this issue, and while I'm unable to provide an exact timeline for a fix, once there is one, it will be listed in our release notes:
- https://releases.1password.com/b5x
In the meantime, I would suggest trying to use the https://support.1password.com/getting-started-browser/#use-drag-and-drop-to-fill-in-apps method or copy and paste the details if you're not already.
-David
ref: dev/core/core#22063
