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Forum Discussion
Labutin
2 years agoNew Contributor
1password doesn't popup on the website where it worked fine before
MacOS: Sonoma 14.6.1
Safari: 17.6
Firefox: 128.0.3
1Password for Mac 8.10.38 (81038062)
1password doesn't suggest logins on the bank's website chase.com
1Password Version: 8.10.38
Extension Version: 2.27.1
OS Version: MacOS: Sonoma 14.6.1
Browser: Safari
6 Replies
- 1P_Dave
Moderator
Hello everyone,
Thank you for your patience. Our development team has made improvements to how 1Password handles the login fields on
chase.com. Please update to 8.10.48:If you still see the issue with 8.10.48 then let me know.
-Dave
- 1P_Dave
Moderator
Our developers are investigating an issue where 1Password's suggestion might sometimes not appear on Chase's website. Can you try to click in the password field first and then the username field. Like this:
Does that allow you to fill your login? I look forward to hearing from you.
-Dave
- LabutinNew Contributor
It doesn't work on the main page too.
- 1P_Dave
Moderator
Hello Labutin and Jayschwa! π
I'm sorry that 1Password isn't offering to fill your login on the Chase website. There is an issue that our development team is currently investigating and that I suspect that you're running into.
Just to confirm: are you trying to login to
secure.chase.com? If you are then can you try the login form on the main homepage:- Go to
chase.com(not secure.chase.com) - Try to fill your login into the login form on the homepage.
Let me know if that works.
-Dave
ref: dev/core/core#31532
- Go to
- LabutinNew Contributor
Found these threads:
* https://1password.community/discussion/144255/chase-com-filling-isnt-working/p2
* https://www.reddit.com/r/1Password/comments/1digbri/chase_bank_website/ - JayschwaNew Contributor
I'm having the same problem. I've noticed autofill has stopped working on a few sites in the last week or two. chase.com being the main one I notice.
1Password browser extension version 2.27.1
22700103, on STABLE channel
Browser: Brave Version 1.68.137 Chromium: 127.0.6533.100 (Official Build) (64-bit)