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Forum Discussion
1Password extension keeps showing loading GIF image and nothing happens.
Hello,
In Firefox version 98.0.1, when I click on the 1Password icon, the 1Password pop-up shows a loading GIF image followed by "Loading..." and nothing happens. Please see the screen capture.
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Hi,
I may have found the problem. I am not certain, but I think the 1P add-on keeps crashing because clicking on the 1P icon does nothing.
So, I have to disable the 1P add-on and re-enable it after sometime. It either resolves the issue or not, in which case, there is no option but to completely close the browser and relaunch it again.
We may have two issues that are co-related to each other. Either the 1P add-on will show the pop-up window with the loading GIF, or nothing will happen.
As a side note, as of replying, the 1P add-on version is 2.3.3.
