Forum Discussion

Former Member's avatar
Former Member
4 years ago

1Password Extension stuck loading on all browsers

Hello, Is there a timeframe where the 1Password is in maintenance mode? It seems like in the evening 5pm PST onwards it seems to be difficult to login to 1Password via browsers such as Microsoft ...
browser extension
Nhat_Nguyen's avatar
Nhat_Nguyen
Icon for 1Password Team rank1Password Team
4 years ago

Hello jayzed,

The 1Password app is the best place to manage your data while the 1Password in Safari saves and fills your websites

That said, I am sorry to hear that it doesn't work for you correctly. If you have time, please send us 1Password logs and a new diagnostics report from your computer to our website here: support+x@1password.com

You can follow the steps here to create a diagnostics report from your computer:

https://support.1password.com/diagnostics/

You can try the steps here to create 1Password's logs: https://support.1password.com/cs/extension-console-log/