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snozdop's avatar
snozdop
Super Contributor
2 years ago

1Password for Safari (beta) sometimes opens tab to my.1password.com

Every so often, when entering my password into the 1Password for Safari drop down to unlock, a new Safari tab opens up going to https://my.1password.com/signin/ - I can close this tab and continue logging in as normal with no (apparent) ill effects, but can't determine why it does it. It does it maybe once a week or so. Any ideas?

(I'm running the TestFlight beta 1Password for Safari waiting for a fix for this long-standing issue.)

1Password Version: 1Password for Mac 8.10.26 (81026007)
Extension Version: b5x beta 2.20.1 build number: 22000101
OS Version: macOS 14.3
Browser: Safari 17.3

browser extension

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  • snozdop's avatar
    snozdop
    Super Contributor
    2 years ago

    Hi 1P_Tommy

    Thanks for testing this out. The icon is green in the Settings > General tab. However, curiously, I restarted Safari and the behaviour has changed.

    When I wrote the above, I was having to enter my password in to the dropdown window that appears when clicking the Safari toolbar icon to unlock. Since restarting Safari, instead of the password input in the toolbar dropdown window, there is a blue Open 1Password button and a second system dialog window appears prompting me to unlock 1Password with my Apple Watch. This works as expected and the spurious Safari tab no longer appears.

    Now, even if I disable the ability to unlock with Apple Watch, I only get the blue Open 1Password button and the main 1Password app window appears asking for the password. I can no longer get the password input field to appear in the Safari toolbar dropdown window at all.

    So, I'm not really sure what's going on, why the AppleWatch unlock started working after a Safari restart, and why I can no longer get the password prompt to appear in the toolbar dropdown.

    Anyway, the tab opening to my.1password.com is no longer happening, so maybe it was just some odd quirk of running beta software. I'll keep an eye on it.

    Cheers!

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    snozdop

    I'm unable to reproduce using macOS 14.3 and the beta of 1Password for Safari. Each time things work normally.

    1. I tried both with Touch ID and direct password entry.
    2. Tried locking by right-clicking the toolbar icon.
    3. Tried clicking the hamburger menu and lock.

    If you open 1Password for Safari's settings to the General tab, is the icon there green or some other color as far as connecting to 1Password for Mac. Also, is this using a profile other than the default?

  • snozdop's avatar
    snozdop
    Super Contributor
    2 years ago

    I was mistaken to say it does it "maybe once a week or so" - it does it everytime the 1Password for Safari extension is unlocked (i.e the padlock shows on the toolbar icon, and you have to enter the password to unlock). After entering the password, you get the unlock animation and your vault shows, and straightaway a new Safari tab opens to the following page:

    https://my.1password.com/signin/?a=XXXXXXXXXXXXXXXXXXXXXXXXXX

    The Xs are replaced by an uppercase string of letters and one digit (last but one character).