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bpaluzzi's avatar
bpaluzzi
New Contributor
7 months ago

1Password for Safari not communicating with the desktop app [FIXED]

Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + app, and toggling / untoggling the "Integrate this extension with th...
browser extension
NBG's avatar
NBG
New Contributor
7 months ago

Hi there, I am getting the following error in Safari. Because of it, I have to type my password into the browser every time, even when the app is open.

When the extension and the desktop app are connected, they lock and unlock together. Biometrics will be used if available. [Status: Problems connecting . Please make sure the 1Password app is unlocked.]

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1 (23G93)
Browser: Safari