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bpaluzzi's avatar
bpaluzzi
New Contributor
2 years ago

1Password for Safari not communicating with the desktop app [FIXED]

https://1password.community/discussion/comment/717333/#Comment_717333 Both the extension and the app are updated and at current versions. Have tried various combinations of quitting browser + a...
browser extension
gswhiteuk's avatar
gswhiteuk
New Contributor
2 years ago

So since my 1Password Safari plugin has been upgraded to - version 2.27.1 I am having constant problems when trying to use and authenticate to various sites etc.

Specifically, it appears the extension no longer recognises Apple's Fingerprint ID etc, so every 10 minutes when the 1Password vault locks I have to enter my 36-character password every time!!

To state that this is annoying and very inconvenient is an understatement. My 1Password APP seems to work fine with Apple Fingerprint, but your new extension and 'Experimental' Interface do not!!

I have tried uninstalling and reinstalling but same issues.

Any help would be gratefully received.

Thanks
Gary

1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 14.6.1
Browser: Safari 17.6