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Forum Discussion
bwadm
5 months agoDedicated Contributor
1Password for Safari not responding
I have the same issue with Safari: neither Autofill (from the 1P icon in the Safari ToolBar) nor the small icon from the "1Password for Safari" extension in the username/pwd login fields work reliabl...
- 5 months ago
Michael_Shingledecker and bwadm
It sounds like you're both running into a known issue where 1Password's suggestion menu will stop working and 1Password won't fill login credentials. Our developers have identified an issue in Safari 18.4 that is involved with this behavior and we're working with our friends at Apple to get it resolved.
For the time being, opening the website in a new tab should get things working again. If that doesn't work then restart Safari by completely closing it and then reopening it.
Since we have an existing thread here, I'll close this thread as a duplicate.
-Dave
bwadm
5 months agoDedicated Contributor
Hi Dave,
the answer is not easy, because the problem is coming and going. An example is my online banking. The pages of the banks did always fill well before updating to 15.4 (now it's 15.4.1, no change; 1P is at 81074019 BETA and 1P for Safari is still at 8.10.70). This morning, I had to fill the login credentials on the banking page with cut&paste from the main 1P app. I have tested reload within the same tab, that did not solve the problem.
Now (4 hrs later), it works when I test without a problem in various tabs. No idea what the difference is ... I will report here when the no-fill problem (that is, 1Password for Safari does not work as expected) shows up again.
1P_Dave
Moderator
5 months agoThank you for the reply. The next time that the issue occurs, try to open the website in a new tab, don't reload the existing tab, and see if that resolves the issue. If that doesn't work then try to completely close and re-open Safari.
I'll be able to advise further once I know whether either of those workarounds work for you.
-Dave
#36808