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Forum Discussion
smwilkes
2 years agoNew Contributor
1Password has stopped opening in Chrome
My 1Password has stopped opening in Chrome. As I try to open it, I get a white box with a little spinner going around and around in the middle and it never opens. It has worked successfully with Ch...
1P_Dave
Moderator
2 years agoThank you for checking that. So that I can investigate further, I'd like to ask for the following:
- The extension console log: https://support.1password.com/cs/extension-console-log/
- A diagnostics report: https://support.1password.com/diagnostics/
Attach both files to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/146092/1password-has-stopped-opening-in-chrome
- Your forum username: smwilkes
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave