Forum Discussion

15 Replies

  • Former Member's avatar
    Former Member

    Thanks 1P_Dave
    This is was happening for me in the Chrome browser extension.

    I'm not sure where to check my desktop app.

    However after checking Chrome, I applied the latest update and 1Password appears happy (online) now.

    The Chrome update was not visible - I had to go to Chrome -> About Google Chrome to see and apply it.

    Thanks for the nudge.

  • Hello @tdensmore and JohnCHelms! 👋

    I'm sorry that you're seeing an offline message in 1Password. So that I can better understand the situation can you please tell me the following:

    1. Do you see the offline message in the desktop app or the browser extension? Or both?
    2. Do you see all of your items in a correct state when you log in to your 1Password account on 1Password.com (in the browser, not the app)?

    I look forward to hearing from you. 🙂

    -Dave

  • JohnCHelms's avatar
    JohnCHelms
    New Contributor

    Also happening on macOS Sonoma build 23A5312d with nightly 1Password.

  • JohnCHelms's avatar
    JohnCHelms
    New Contributor

    Same issue here as well. 1Password nightly build on Windows 11 Canary preview channel.

  • Former Member's avatar
    Former Member

    I'm having the same issue. I have several (4) different Google Chrome profiles and 1Password seems to be offline in all but one. Very frustrating.