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Jusacruiser
2 years agoNew Contributor
1Password inconsistently populating user names and passwords
My 1Password is inconsistent in populating user names and passwords. It's almost as if 1Password is treating me, as if I am not a current subscriber (I am a current subscriber).
I currently have ...
1P_Dave
Moderator
2 years agoHello Jusacruiser! 👋
I'm sorry that 1Password isn't filling your login credentials consistently. Can you tell me a little more about the issue? Does it always occur on the same websites? Or is it completely random? Do you still see the login suggestion from 1Password appear after you click on a username or password field? What happens when you click on the suggestion?
As a first step, since I see that you're running older versions of both the desktop app and browser extension, please update to the latest versions:
- Update to 1Password for Mac 8.10.32: How to keep 1Password up to date
- Update to 1Password for Safari 2.23.3: How to keep 1Password up to date in your browser
I look forward to hearing from you.
-Dave