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Former Member's avatar
Former Member
4 years ago

1Password is filling in the wrong Secret Key

I am attempting to log into my 1Password account in my browser and it fills in the wrong Secret Key. I am able to open the 1Password app and copy and paste the correct Secret Key into the appropriat...
browser extension
1P_JoshD's avatar
1P_JoshD
Icon for 1Password Team rank1Password Team
4 years ago

Hey @paddster7,

Thanks for messaging us! Do you currently have access to a 1Password account? If so, please log in via 1Password.com and look for your 1Password account item. This should have the correct Secret Key.

If this is not the correct Secret Key, do you still have your Emergency Kit? Once you find the correct Secret Key through a 1Password account or Emergency Kit, you can update your items by following this guide: Get to know 1Password for Mac

Josh