Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
Former Member
4 years ago1Password is filling in the wrong Secret Key
I am attempting to log into my 1Password account in my browser and it fills in the wrong Secret Key. I am able to open the 1Password app and copy and paste the correct Secret Key into the appropriat...
Former Member
4 years agoThanks for your response.
I do have access to my account and am able to log in. The issues is not that I do not know or have my secret key. As I explained in my original message, the issue is that the 1password extension in the browser is not inputting the correct secret key when I autofill.
When I click on the 1password extension in my browser, the window opens directly below the extension icon in the upper-right area of the browser window and shows, under the "suggestions" section, the available information that can be input into the 1password.com login page. When I select my account and click on the "Autofill" button it inputs my information into the email, secret key, and password fields. Unfortunately, the secret key it inputs into the "Secret Key" field is wrong. It is some other secret key. If I then manually copy my secret key from 1password and manually input it into the "Secret Key" field, it works.
So, just to reiterate, I have my correct secret key and can log into my account. The problem is the automated 1password autofill system is not working correctly. It has to be done manually. Please note - I do not have this issue with other logins that just use a username & password login. It is only this secret key issue.
Thanks!