Forum Discussion

Former Member's avatar
Former Member
3 years ago

1Password kicks me "offline" without any indicator

I use the Browser extension in Chrome on my Windows 10 PC. I have a dedicated always-on internet connection. As of a month or so ago, I have to "lock and unlock" the Browser Extension every day to s...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @Briancj42,

I'm sorry for the trouble, I think it would be useful if our team could take a closer look at what is happening here. I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach these reports to an email message addressed to support+forum@1password.com with a link to this thread. You should then receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here.

Thank you!