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Forum Discussion
1Password kicks me "offline" without any indicator
I use the Browser extension in Chrome on my Windows 10 PC. I have a dedicated always-on internet connection. As of a month or so ago, I have to "lock and unlock" the Browser Extension every day to s...
1P_Dave
Moderator
Moderator@corykleinschmidt
I'm sorry that you're also running into the issue. Can you make sure that you're using the latest version of 1Password in the browser: How to keep 1Password up to date in your browser
If you still see the issue on the latest version then please send over a console log from your browser and a diagnostics report from your Mac so that the team can investigate further:
Attach the console log and the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/694340/#Comment_694340
- Your forum username:
corykleinschmidt - Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
