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Former Member's avatar
Former Member
4 years ago

1Password Mac Chrome Touch ID

1Password updated to v8. No matter how many times I restart, close apps, sign in, disable, enable Touch ID, I never get an option to unlock the browser extension with Touch ID. Integrate with Passwor...
browser extension
Former Member's avatar
Former Member
4 years ago

Hey @Tabooze - Thanks for reaching out to us here. I'm sorry for the trouble you've run into.

I've got a method that will refresh the connection between 1Password in the browser and the 1Password app, and works to solve this type of issue most often. Here's the steps:

  1. Right-click the 1Password icon in the browser toolbar and click 'Settings'.
  2. Scroll down to "Integrate with 1Password app" at the end of General section and toggle it off.
  3. Scroll down to "Accounts & vaults".
  4. Sign out of your account and Sign in again.

After that, please give your computer a restart to ensure no pending process prevents 1Password from connecting with the browser. Once your computer turns back on, continue with the following:

  1. Open and sign into the 1Password desktop app.
  2. Then go ahead and re-open the web browser and turn on the "Integrate with 1Password app" option again.

Let us know how things go. 🙂