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Forum Discussion
Mork
2 years agoDedicated Contributor
1Password Not Filling in Fields
I have a site that does not use a "username" and "password" but, instead three other fields like zip code, account, and ID.
In 1P I have entered the website URL and three text fields for the expected three values listed above.
Yet, when I go to the site, 1P does not fill in any of these three values in the browser as it does with other sites.
How do I set up 1P for a site like this that does not have the expected username and password?
Thanks,
1Password Version: 8.10.33
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
5 Replies
- 1P_David
1Password Team
Mork,
You're most welcome! It's great to hear that you were able to learn a new trick to use with 1Password.
I'm sorry that you were experiencing trouble when sending replies over email. Are you able to share the Support ID for that ticket with me? As Dave mentioned earlier, it should look something like [#ABC-12345-678].
-David
- MorkDedicated Contributor
I got a couple replies that Support could not read my thank you emails about helping me fix the three-field login issue I was facing. I sent a PGP-encrypted reply using the public key you all sent me a while back. Another possible problem is that I use a dark background in my email client and sometimes the recipient gets black on black text. I'm a bit confused why they could not read my two replies.
In any case, wanted to thank you & support for the help.
In this effort, I also learned a nice new trick to better use 1P.
Thanks again.
- m
- 1P_Dave
Moderator
Absolutely! If you can, send the website address to
support+forum@1Password.comand include a link to this thread.After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and take a look. 🙂
-Dave
- MorkDedicated Contributor
It's public, but still a bit private. Can I send you the URL in a private email?
Thanks