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Former Member's avatar
Former Member
3 years ago

1password_op-connect-sync docker container error - > "failed to do accountJob, terminating sync job"

Our 1password sync docker container fails when we try to request from it through the api container.

Here is the log output.

{"log_message":"(E) Server: (failed to do templateJob, terminating sync job), Wrapped: (txFunc returned error), Wrapped: (failed to insert template), UNIQUE constraint failed: templates.uuid","timestamp":"2022-03-15T17:43:17.715118499Z","level":1}
{"log_message":"(E) Server: (failed to do accountJob, terminating sync job), Wrapped: (failed to do templateJob, terminating sync job), Wrapped: (txFunc returned error), Wrapped: (failed to insert template), UNIQUE constraint failed: templates.uuid","timestamp":"2022-03-15T17:43:17.715169948Z","level":1}
{"log_message":"(E) Server: (initial syncJob failed), Wrapped: (failed to do accountJob, terminating sync job), Wrapped: (failed to do templateJob, terminating sync job), Wrapped: (txFunc returned error), Wrapped: (failed to insert template), UNIQUE constraint failed: templates.uuid","timestamp":"2022-03-15T17:43:17.715275641Z","level":1}

After this error the sync doesnt seem to running anymore since we get a timeout error if we try to request again.

Any help is deeply appreciated.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:sync docker container failed to do accountJob, terminating sync job

  • PeterG_1P's avatar
    PeterG_1P
    Icon for 1Password Team rank1Password Team

    Hi @arunsymbiosis, thank you for this question.

    It looks like this was an issue on our side that has since been resolved. Can you try updating your Connect instance and let me know if you're able to make that request successfully afterwards? We'll look forward to hearing from you!

  • Former Member's avatar
    Former Member

    yup, issue is resolved PeterG_1P Thank you so much for the quick response.

  • PeterG_1P's avatar
    PeterG_1P
    Icon for 1Password Team rank1Password Team

    Fantastic, @arunsymbiosis - thank you for letting us know! 😃