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Skijackz's avatar
Skijackz
New Contributor
2 days ago

1Password Opening in strange ways

I recently upgraded to 8.12.4.46 Chrome extension and 1Password is opening in a strange place and not fully for a few seconds. So when I start typing, it takes over the screen and prevents me from continuing to type. Any ideas what is going on and how I can get it back to the way it worked before? This also happens in Firefox as well.

 

browser extension

2 Replies

  • Skijackz's avatar
    Skijackz
    New Contributor
    1 day ago

     I upgraded to the latest and still there. Doesn't matter the browser or webpage I'm on. Same experience on both Firefox and Chrome 

     

  • 1P_Gem's avatar
    1P_Gem
    Icon for Moderator rankModerator
    2 days ago

    Hi Skijackz​, 

    Just to let you know, 8.12.10.36 is the latest version of the 1Password Chrome extension, so it looks like you may be a few versions behind there. It's important to note that in Firefox 8.12.4.46 is the current latest version, so you won't be able to update there. 

    Could you make sure you're on 8.12.10.36 on Chrome, and let us know if the issue persists?

     

    In addition, could you let me know whether this happens on all webpages, or only specific ones? If it's only specific ones, could you share an example URL with me so i can test this on my end?

    Looking forward to hearing from you!