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hobbes444's avatar
hobbes444
Occasional Contributor
2 years ago

1password passkey function breaking some webauthn in Firefox

Hello, my company uses Duo for 2FA. When passkeys are enabled in the 1password add-on for Firefox, it results in Duo asking for TouchID in Firefox. Weirdly then Firefox prompts me to touch my yubikey to log in, but then nothing happens.

If I disable Passkeys, no problem anymore.

I suspect it's a Duo issue, since Firefox does not support TouchID and hence they should never ask for it, but the fact it's triggered by the passkey function in 1password add-on gave me the idea to report it here and ask if anyone else has had a similar issue?

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 14.0
Browser: Firefox 118.0.2

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  • 1P_Evon's avatar
    1P_Evon
    Icon for 1Password Team rank1Password Team
    2 years ago

    Hello hobbes444,

    Thanks for reaching out. I'm sorry to hear about the trouble. Based on what you shared, it sounds like you're running into a known issue that our team is tracking. I apologize for any interruption in your workflow caused by this. I've gone ahead and added you as an affected user to our internal report.

    Please let me know if you have any questions or if there's anything else we can help you with.

    ref:#24268

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Hello, my company uses Duo for 2FA. When passkeys are enabled in the 1password add-on for Firefox, it results in Duo asking for TouchID in Firefox. Weirdly then Firefox prompts me to touch my yubikey to log in, but then nothing happens.

\n\n

If I disable Passkeys, no problem anymore.

\n\n

I suspect it's a Duo issue, since Firefox does not support TouchID and hence they should never ask for it, but the fact it's triggered by the passkey function in 1password add-on gave me the idea to report it here and ask if anyone else has had a similar issue?

\n\n
\n\n

1Password Version: 8.10.16
\nExtension Version: 2.15.1
\nOS Version: macOS 14.0
\nBrowser: Firefox 118.0.2

","body@stringLength":"735","rawBody":"

Hello, my company uses Duo for 2FA. When passkeys are enabled in the 1password add-on for Firefox, it results in Duo asking for TouchID in Firefox. Weirdly then Firefox prompts me to touch my yubikey to log in, but then nothing happens.

\n\n

If I disable Passkeys, no problem anymore.

\n\n

I suspect it's a Duo issue, since Firefox does not support TouchID and hence they should never ask for it, but the fact it's triggered by the passkey function in 1password add-on gave me the idea to report it here and ask if anyone else has had a similar issue?

\n\n
\n\n

1Password Version: 8.10.16
\nExtension Version: 2.15.1
\nOS Version: macOS 14.0
\nBrowser: Firefox 118.0.2

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1password passkey function breaking some webauthn in Firefox","moderationData":{"__ref":"ModerationData:moderation_data:63017"},"body":"

Hello hobbes444,

\n\n

Thanks for reaching out. I'm sorry to hear about the trouble. Based on what you shared, it sounds like you're running into a known issue that our team is tracking. I apologize for any interruption in your workflow caused by this. I've gone ahead and added you as an affected user to our internal report.

\n\n

Please let me know if you have any questions or if there's anything else we can help you with.

\n\n

ref:#24268

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