Forum Discussion
dadudadn
11 months agoNew Contributor
1password remembers my website, but presents the wrong username cards to select from.
I have opened my website in different browsers and from different computers, but the same result. my android phone does not have the issue. website: churchofjesuschrist.org
I've narrowed down t...
1P_Dave
Moderator
9 months agoThank you for bumping the thread. I'm sorry that 1Password isn't correctly filling the one-time password field. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the one-time password field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/147597/1password-remembers-my-website-but-presents-the-wrong-username-cards-to-select-from
- Your forum username: dadudadn
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave