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Joelc's avatar
Joelc
Super Contributor
3 years ago

1Password Safari Extension Fingerprint Unlock Not Working!

I am running the following: - macOS 13.5 - 1Password for Mac 8.10.12 - 1Password Safari Extension 2.13.0 Although the Fingerprint ID is working to unlock teh macOS application, the Fingerpri...
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Joelc's avatar
Joelc
Super Contributor
3 years ago

1P_Tommy and steph_giles

Good evening.

Kindly note:

  1. I followed your instructions that were provided to me step-by-step.

  2. The account(s) signed in the desktop app were added back in the browser automatically! Good news! 😊

  3. The problem remained! The problem was NOT fixed! Bad News! ☹

  4. While I defer to tech support, I believe the problem is related to differences between the Production Build (where this problem does not exist) and the Beta Build (where this problem does exists)!

Thanks and look forward to next steps in solving this problem!