Forum Discussion

jnoiva's avatar
jnoiva
New Contributor
2 years ago

1password shows on Safari in the field but doesn't work. It does work on Google Chrome

I use Safari from Sonoma 14.5, and the ID and password field show the 1password icon but it won't autofill. I try the same website on Google Chrome, and the autofill for 1password works fine. Does ...
browser extension
1P_David's avatar
1P_David
Icon for 1Password Team rank1Password Team
2 years ago

Hi jnoiva, thanks for reaching out!

I'm sorry that you're experiencing trouble when attempting to autofill with 1Password for Safari. Can you elaborate on what you're seeing when trying to autofill in Safari? For instance, is the Login item suggested but unresponsive once clicked, or are you only seeing the 1Password icon appear in the field? Are you using Safari profiles?

Additionally, can you let me know what happens when you click on the 1Password icon in your Safari browser's toolbar? Is there a notable delay or any error messages? If your items are accessible here, does clicking the "Autofill" button work?

I look forward to hearing from you!

-David