On occasion, when autofilling a login form, 1Password will double-fill the password field when unlocking with Touch ID. Subsequent attempts to fill in a form do not exhibit this behavior. 1Password Version: 8.9.4 Extension Version: 2.3.8 OS Version: macos 13.0.1 Browser:_ Firefox

Hey @nickfromdc, does this issue happen consistently on specific websites or does it happen randomly? By double-fill, do you mean that 1Password fills in the password twice in one field? Or does 1Password fill the password in two different fields?

@Joy_1P it doesn't happen on every site, but I have noticed it on a few. I do see it pretty consistently on the AWS gov site (https://signin.amazonaws-us-gov.com), but I have also had it happen on a few other sites. I upgraded to 8.9.8, and the behavior still occurs. By "fills twice" I do mean it fills the password field twice. The behavior is it: 1P fills the form, there is a brief delay, then 1P fills the password field again.

Hi @nickfromdc, Thank you for confirming this. I have tested the AWS gov site and I can't seem to replicate the behaviour. Can you let me know the steps you are taking to fill? Are you clicking on the item beneath the field or are you using a keyboard shortcut? Any information would be really useful.

I have this issue too on multiple sites. This is the website I just had the issue with: https://moneybird.com/login My flow and info: - firefox latest update, 108.0.1, 1password 8.9.12, BETA channel, addon version 2.5.1 - enter the website in a new tab - command-\ (my shortcut for 'fill') - username and password fill both; in the password field I see the amount of stars corresponding to the length of my password - within one or two seconds, the amount of stars doubles Additional: - 'inspect elements' after the 'doubling' shows it concatenates the correct password to itself, actually filling the field twice - if i submit within the 2 seconds (i.e. before the 'doubling') login works fine - This doesn't seem to be predictable - i.e. logging out, closing the tab, doing it again doesn't always show the same behaviour - I have this on multiple sites - If I do command-\ again after the doubling, the original password gets entered again, and the doubling does not occur

Hey everyone, I'd like to pitch in as well. I'm having this issue with multiple websites (my university's websites, facebook, stackoverflow, ...) where my password gets filled in twice on autofill. This behavior only occurs when 1Password is locked and I am using TouchID or my password to unlock the app. The username gets entered correctly, the password is entered correctly but after a short delay is entered a second time in the same field which leads to unsuccessful login attempts. I am using Firefox (108.0.1) on a MacBook with OS 12.5, 1Password 8.9.11, and Extension Version 2.5.1.

1Password Sometimes Double-Fills Password Field

steph_giles
1Password Team
2 years ago
Hey @undefined,

I'm sorry for the disruption, we still have an issue open internally and I have added your report to this.

In the meantime, here is a workaround: https://1password.community/discussion/comment/670724/#Comment_670724

I understand that this isn't ideal, thank you for your patience.

ref: dev/core/core#19106
Former Member
2 years ago
Chiming in to say that this isn't completely fixed, this is still happening for me relatively frequently.

1Password Version: 8.10.10 (81010014)
Extension Version: 2.13.0
OS Version: MacOS Version 13.3 (22E252)
Browser: Firefox Developer Edition 117.0b2 (64-bit)
steph_giles
1Password Team
2 years ago
Thanks for the update @"David Gekiere".

Let us know if there is anything else we can help with at all.
Former Member
2 years ago
Looks like this has been fixed, I cannot see the issue anymore, thanks Steph and 1Password team!
steph_giles
1Password Team
2 years ago
Hey @"David Gekiere",

I'm so sorry for the disruption, I have added you as an affected user.

ref: dev/core/core#19106
Former Member
2 years ago
Hey, just adding my voice to the chorus here. Same issue; firefox, touch id unlock (macbook pro) -> double password :(

Just want to echo the person above; this is not an inexpensive product, and ~6 months for a reported bug like this feels a bit frustrating. I've been a subscriber for quite a few years and I don't remember a bug this annoying persisting for so long.
steph_giles
1Password Team
2 years ago
@rvdm

I totally understand your frustration I have reached out to the team for an update. I'm sorry that there is no other update I can share at this time.

laeos

You're welcome, let us know if there is anything else we can help with.
laeos
New Contributor
2 years ago
steph_giles yes, it does seem to behave better if i unlock 1password first, thank you for the work-around!
Former Member
2 years ago
steph_giles as there are quite some people affected by this, and this bug has been open for almost 6 months, is there any visibility on a fix? The bug is easily reproducable and as the product is not cheap, I'm not happy with having to deal with additional keystrokes multiple times in a day.
steph_giles
1Password Team
2 years ago
Hey laeos,

I'm sorry for the disruption, I have added you as an affected user.

Do the steps listed here help? https://1password.community/discussion/comment/670724/#Comment_670724

ref: dev/core/core#19106

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1Password Sometimes Double-Fills Password Field

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