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Forum Discussion
tonyle
7 months agoOccasional Contributor
1Password thinks this security question is asking for an address
I've filled out three security questions for my bank's website:
1Password recognizes the first two as security questions. For example:
But it thinks the last one is asking for an address:
My guess is it's keying off the word "street" (though it seems to have no trouble with "city").
1Password Version: 8.10.36
Extension Version: 2.26.1
OS Version: Linux Ubuntu 20.04
Browser: Chrome
- 1P_Dave
Moderator
Hello tonyle! 👋
I'm sorry that 1Password isn't correctly identifying one of the security question fields. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:
- Open the website in question until you can see the field that you're referring to.
- Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.
Attach the resulting JSON file to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/147448/1password-thinks-this-security-question-is-asking-for-an-address
- Your forum username: tonyle
- A link to the affected webpage.
- Please do not post the file here on the forum.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- 1P_Dave
Moderator
Thank you! I see that my colleague is writing an email reply to you now, keep an eye on your inbox.
To prevent duplication of efforts, I'll close this thread.
-Dave
ref: QHP-98529-664