Forum Discussion

Former Member's avatar
Former Member
5 years ago

1Password8/Windows and Windows Hello on first signin?

Hi! I'm trying to figure out why manually entering my master password is required on first run of the 1Password 8 app on Windows, and Windows Hello can only be used after initial sign in when 1Passwo...
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pbryanw's avatar
pbryanw
New Contributor
4 years ago

This was also an issue for me - I couldn't remove my PIN code in Windows settings.

I've since discovered that you have to disable the "For improved security, only allow Windows Hello sign-in..." checkmark in Accounts -> Sign-in options, before you can remove your PIN. More info here:
https://www.thewindowsclub.com/windows-hello-pin-remove-button-greyed-out