Level up your business security with free, on-demand training and certification. Explore 1Password Academy today →
Forum Discussion
Anonymous
4 years ago1PasswordSLSNativeMessageHost processes
Twice in the past week I've found my Mac (Monterey 12.2.1) become sluggish, and discovered an enormous number of processes called 1PasswordSLSNativeMessageHost consuming CPU. Easy enough to kill the processes, but concerned that this is a new misbehavior.
1Password Version: 7.9.2
Extension Version: 2.3.0
OS Version: mac 12.2.1
30 Replies
- Jack_P_1P
1Password Team
Hey @jxturnuk6:
There were some recent changes to Chrome's signing certificate that may have affected how it interacted with 1Password for Mac. We've recently released version 7.9.3 of 1Password for Mac that should improve the communication between 1Password and Chrome. After checking for updates and updating 1Password, restart Chrome, and let us know if that improves your situation. Thanks!
Jack
- Anonymous
I have this issue as well. Seems like a bug that impacts performance, with at least one of these processes spawned for each Chrome tab that has been opened? The 1PasswordSLSNativeMessageHost processes don't seem to be killed when the tab is closed. Machine sluggish? Check for, and kill these processes! Chrome version -- 98.0.4758.109 (Official Build) (x86_64) 1Password Version -- 1Password 7 Version 7.9.1 (70901006). Suggestions? Anyone have a proper fix?
- Anonymous
Hi Tommy,
I've just replied to your e-mail.
In short: the steps above help to fix the 'clogged up' MacBook. However as soon as I reopen the browser the problem is back. - 1P_Tommy
Moderator
@JasonLP @Sprtpd
I should have replied to both of you at this junction. Please follow up with me via email if you continue to have troubles.
- 1P_Tommy
Moderator
Hey folks,
If you are experiencing this behavior can you try the following?
- Quit your browser.
- Quit 1Password.
- Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
- In the Finder, click Go menu > Utilities.
- Open Activity Monitor.
- Search for “1Password”.
- Select all the matching processes in the list. Click one, then Select All with ⌘–A or Edit menu > Select All.
- Click the '🛑 force quit' button in the toolbar and Force Quit. If you can’t see this button, you may need to make the window bigger.
- When all processes disappear and the list is empty, reopen 1Password normally.
- Anonymous
Diagnostic report sent in after issue happened again.
Support ID number: [#CIJ-64479-165]
- Anonymous
The support ID I received: [#AHN-77888-463]
- Anonymous
I'm experiencing the same behaviour (MacBook Pro 2020, Monterey 12.2.1)
- Jack_P_1P
1Password Team
Hey @JasonLP and @mstarensier:
Thanks for reporting this! I'd like to ask each of you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/127795/1passwordslsnativemessagehost-processes#latest
- Your forum username:
JasonLPormstarensier
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- Anonymous
Same here.
1Password v: 7.9.2
Extension v: 2.3.0
OS v: macOS 11.6.4