Forum Discussion
1PW 8 Beta won't accept my Master PW, so I can't sign into it. [Download latest beta to resolve]
Hi folks,
The initial investigation from our engineering team points to some sort of issue with the SSL certificate configuration on the Macs that are experiencing this problem. One user reported that, as a troubleshooting step, they created a new macOS user account and were able to use 1Password 8 for Mac to sign in within that account. You might give that a try and see if things work as expected that way. That could help narrow down the issue.
I'd also be interested to find if you have anything on your Mac or network that monitors outbound network activity or does SSL interception / deep packet inspection.
We are still investigating on our end, and we have made some improvements to how we handle SSL interception on Windows, but those improvements are platform specific and haven't made it over to Mac yet. Until this thread, to my knowledge, we hadn't seen any reports of this problem affecting Macs, but here we are. 😬
Please let me know if you try a new user account and if things work there, and also if you can think of any software or network configuration you have that might be different from other more typical setups.
Ben