Forum Discussion

bgoodz's avatar
bgoodz
New Contributor
3 years ago

1PW7 to 1PW8 Safari Extension

Hi All..fixed 1PW7 update crash by rolling back to prior update...all was good. Even received an email support from 1Password as I had sent in the crash report as requested...fantastic. It was sugg...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello bgoodz! 👋

I'm happy that the team has been helping you over on the email side of things. The new 1Password for Safari extension does indeed require macOS 11.0 or later. macOS 10.15.7 hasn't been updated for over a year and is missing several security updates. I would recommend that you look into upgrading if possible, although I know that this isn't always possible.

Alternatively, you could try another browser like Chrome which is able to run the latest version of 1Password in the browser.

That being said, I see that you sent the same message in an email to the team and they'll send you a reply with some more suggestions soon. To prevent having the same conversation in two places at once, I'm closing this thread.

-Dave

ref: YJP-42686-382