Forum Discussion

Anonymous's avatar
Anonymous
5 years ago

1PW8 does not accept my master password

Newer Dell laptop running reasonably recent Windows (corp decides), 1PW7 was working fine. I can still use mobile devices, and I can login to 1PW.com with master PW. But 1PW8 says That didn't work,...
betas
1P_PeterG's avatar
1P_PeterG
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @haragsdale, our team will be happy to look into this for you. Can you send us an email at support+windows@1Password.com, linking to this conversation? We'll dig right in and see what might be going amiss.