Forum Discussion

ogamingSCV's avatar
ogamingSCV
New Contributor
3 years ago

2FA codes invaild - 1Password time diff?

Hey everyone, I've been encountering an issue with my 2FA (TOTP) on various sites over the past few days. It seems that even after waiting for the next code, it's not being accepted, but oddly eno...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey ogamingSCV,

In order for 2FA to work, both the website and your device need to generate the same exact 2FA code at the same time. If the website generates one that is different than yours, you will get an error that your code is incorrect.

2FA is highly reliant on your device's clock so my first suggestion would be to check the computer's clock and make sure it is as accurate as it can be, you can check with this website: https://time.is/.

Once you have confirmed the time is correct and if you are still having trouble let us know so we can try a different approach.