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Former Member's avatar
Former Member
4 years ago

2FA/OTP Input Stopped Working Properly Recently

Hey guys,
OTP doesnt get plugged into the form correctly, only pasting 2 characters.
It appears as though 1Password thinks that the other fields of the form are part of the OTP - when they are in fact, something else (usernames/passwords/other codes).
Im guessing 1Password added functionality for those forms where an otp is split into a single box per digit - but inadvertently buggered the original working functionality. Here is an example from binance.com which used to work just fine:

1Password Version: 7.7.810
Extension Version: 2.0.4
OS Version: Windows 10
Sync Type: iCloud

browser extension

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  • ag_jarek's avatar
    ag_jarek
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hi @SupaMonkey!

    Jarek here from the 1Password Extensions team. You're absolutely right, there's functionality in the extension to attempt to correctly handle sites that split OTP code entry across multiple different fields, and unfortunately that's doing the wrong thing on this page (it thinks this page is showing a OTP field split into 3 separate inputs). I've filed an issue internally to make sure we take a look at this in the future and get it fixed up.

    In the meantime, drag + drop from the pop-up should help you continue filling your TOTP code into the right field here.

    Thanks for reporting this and please don't hesitate to let us know if you run into any other issues! :smile: