Forum Discussion

Former Member's avatar
Former Member
4 years ago

5 second delay with restoring 1Password from system tray

If 1Password is minimized to the system tray, clicking the system tray icon or pressing the corresponding hotkey, there is a delay of 3-5 seconds without any response and till the desktop app actuall...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

Hey folks!

Our logging should be able to capture what the app is chewing on during the delay. Former Member can you please send us a diagnostic report?

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Ben